Support Center

How to reset my password

Last Updated: Aug 01, 2018 10:28AM PDT

If you forgot your password, don't worry, you can always reset it. Here are the steps to follow to reset your password:
  1. Open the unGlue app and tap the Sign In link at the bottom of the screen
     
  2. Tap the Forgot your Password? link at the bottom of the screen
  3. Enter the email you used when signing up for unGlue. If you don't remember the email, please email us at support@unglue.com
  4. You will see a confirmation message. Note that you MUST open this email on your smartphone using your email app. Opening the email on a computer will not work.
     
  5. Tap the Reset my Password button, which should open the unGlue app. If tapping the button does not work, copy the link below to a browser (Safari or Chrome) on your phone.
      
  6. The unGlue app will open and allow you to create a new password. 
That's it, you can now access unGlue
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