Support Center

Can I temporarily disable the VPN?

Last Updated: Jul 17, 2018 04:20PM PDT

Some apps like Netflix, Hulu, Roblox, EA Sports and others are blocking our VPN. In order to allow your children to access those apps, you can temporarily turn the VPN off. You decide how long the VPN will be off. The VPN will automatically turn back on afterward. To ensure that your children's Entertainment Time daily limit is still followed, when the VPN is off, we automatically reduce the amount of Entertainment Time they have for the day. Note that while the VPN is off, we will not be able to monitor their activities.

To temporarily turn off the VPN OFF, follow the steps described here.
Did you find this article helpful?
1560e66b46356ac57bf82a926226eb86f@unglue.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete