To check that the VPN is configured correctly, follow these steps:
- On the child's device, go to Settings and tap on General
- Tap on VPN and this should take you to the VPN Configurations screen:
- When looking down at the page, you should see the unGlue VPN certificate. Please click on the "i" in the circle.
- Once there, check to see that the Connect on Demand toggle is set to ON (green). If it is not, make sure to switch it to ON.
If you wonder why the VPN was off, it is most likely because someone manually changed it...