Support Center

How do I set up the unGlue Puck?

Last Updated: May 14, 2018 05:06PM PDT

Follow these steps:
  1. Open the unGlue Parent App. Tap at the menu icon on the top left and tap the Home Monitor option 
     
     
  2. Make sure you're connected to your home Wi-Fi network.
     
  3. Tap the No answer when asked if you do not have a suitable computer for the unGlue Home Monitor
     
  4. Select that you own the unGlue Puck.
      
     
  5. Plug the unGlue Puck to your existing WiFi router at home
  6. Plug unGlue Puck into a power source

     
  7. Confirm the unGlue Puck light is on. There are three different status lights for the unGlue Puck:
    1. Fast blinking light means that the unGlue Puck is starting up.
    2. A slow blink means the unGlue Puck is ready for pairing
    3. A solid light means the unGlue Puck has been successfully paired.
       
  8. At this point the light should be blinking which means it is ready to pair with the unGlue Parent App, click "Continue".
     
  9. Wait for unGlue Parent App to pair with unGlue Puck. Follow steps within the unGlue Parent  
  10. The App to begin the pairing process.​
Once the unGlue Puck has a steady white light, the Parent App will have completed pairing. Select which devices you want to enable monitoring.
 
Did you find this article helpful?
1560e66b46356ac57bf82a926226eb86f@unglue.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete