Support Center

I don’t see the Home Monitor connecting with the Parent App.

Last Updated: May 14, 2018 05:07PM PDT

We try to make setup as easy as possible but sometimes difficulties arise! If you can’t connect with the Parent App, please try:
  1. Restarting your computer​
  2. Restarting your phone​
  3. Make sure there is no VPN installed on the device with your Parent App​
  4. Your computer does not have firewalls that are blocking unGlue​
  5. Your device with the Parent App is connected to the same wifi network as the desktop computer
Did you find this article helpful?
1560e66b46356ac57bf82a926226eb86f@unglue.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete