Support Center

I don’t see the Home Monitor connecting with the Parent App.

Last Updated: Sep 11, 2017 06:11PM PDT
We try to make setup as easy as possible but sometimes difficulties arise! If you can’t connect with the Parent App, please try:

1. Restarting your computer
2. Restarting your phone
3. Make sure there is no VPN installed on the device with your Parent App
4. Your computer does not have firewalls that are blocking unGlue
5. Your device with the Parent App is connected to the same wifi network as the desktop computer

Contact Us

560e66b46356ac57bf82a926226eb86f@unglue.desk-mail.com
http://assets1.desk.com/
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