Here’s a checklist for what you should have:
1. unGlue Kids App downloaded to each of the devices you want to monitor (Android or iOS).
2. A Kids Profile in the Parents App for each kid.
3. VPN Notification. In the upper right corner of the device, you should see “VPN” for iOS or a key icon for Android.
If you think you may not have installed correctly, we're happy to help you at email@example.com.